We are running an Exchange 2003 SP2 Enterprise, with Clients of Outlook 2007 (Clients are running in Cached Exchange Mode.) This issue is on a single server with several Storage groups. There user1 that is in StorageGroup1. There is a 'General' Mailbox that we give 'Send on Behalf' that is in StorageGroup2. the permissions for this 'General' mailbox set for a small group of users. All the users that currently have the "Send on Behalf" permissions and working as it should. My question is when try to grant user1 that is in StorageGroup1 the Send on Behalf to the 'General' Mailbox on StorageGroup2. User1 can not 'send as' General. Any thoughts on things to check? Has anyone had this issue before, thoughs on a Server side or Client side issue? Thanks

Hi,Does any other user of SG1 not able to send on behalf for except user1. Can you check with other user also who are in SG1.Please match permission of SG1 with SG2 and other so you can check whether any specific permission issue. Anil

Hi,As Anil said, whether other users hosted in SG1 also have this issue when giving the Send on Behalf permission of 'General' Mailbox?And please Dump the problematic user's (User1) attributes and also dump theworking user's AD attributesto me.a. Double click on LDP.exeb. Select Connection from the menu and select Connect from the drop down.c. Server dialog>Enter the Domain Controller and click OK.d. Select Connection from the menu and select Bind from the drop down.e. If logged on as an Administrator leave credentials blank and click OK out otherwise enter Administrator credentials.f. From the menu select View and from the drop down select Tree.g. Leave the Base DN blank and click OK.h. Expand the DC from the left frame.i. Double click on the CN (common name) = Usersj. Select the appropriate user we need to take an LDP dump of.k. Click Ctrl + N to clear out existing data.l. Click off user and then click back to the user to refresh new data.m. From the menu select Connection and then select Save As from the drop down menu.n. Name the file appropriately i.e. log1 and send to me at v-allson@microsoft.comThanksAllen

We are setting up that test to see if there is a single profile or if it is permissions between containers.Might this have something simular to the issue that is addressed in the KB909802, where the OutofOffice does not work when connecting to more then one storagegroup? (another item that has come to the attention that I am looking at implementing the hotfix for)I will keep in with updatesThanks

After more work on this issue, it ended up that it wsa down to the issue of the user's mailbox as we tested other users connections without error.Now working on checking that one troubled mailbox rather then any store issue.Thanks for the help and suggestions.Adam